Connection Reservation
For devices that require managerial approval for RDP/SSH/SFTP/HTTP Proxy connections, you can make reservations for future dates to get their approvals before the planned activity.
To make a reservation for a single device, follow the steps below:
- Navigate to Devices > Inventory > Reservations tab.
- Click on the + Add button.
- Select Target Type as Single device.
- Start typing the host info in the host field and select the device that appears in the options.
- Enter the connection username for reservation.
- To add more devices to the reservation, repeat the steps.
- If you want, you can enter a comment for connection reservation and then click on the next button.
- Select Start Time and End Time and click on the Add Reservation.
You can also add a Device Group to your device selection. To add a Device Group, follow the steps below:
- Navigate to Devices > Inventory > Reservations tab.
- Click on the + Add button.
- Select Target Type as Device Group.
- Start typing the Device name in the Device Group field and select the group that appears in the options.
- Enter the connection type and connection username for reservation.
- To add more devices to the reservation, repeat the steps.
- If you want, you can enter a comment for connection reservation and then click on the next button.
- Select Start Time and End Time and click on the Add Reservation.
Instead of a Device, a Remote Application can also be added to the connection Reservation. To add a Remote Application, follow the steps below:
- Navigate to Policy Control > Approval Management > Connection Reservation.
- Select Remote Application as the Reservation Type. Remote App Name, RDP Server, Remote App User and Connection Username fields will appear.
- Select the name of the remote application from the Remote App Name combo box.
- The RDP servers that are available in the device groups for which the selected remote app is enabled will appear in the RDP Server combo box. Select one of them, or all of them to specify on which server the Remote App connection is to be established.
- The usernames defined in the Remote Application auto-login process will appear in the Remote App User combo box. Select one of them, or all of them to specify which remote app user will be used during auto login.
- The usernames enabled for the RDP connection to the RDP server will appear in the Connection Username combo box. Select one of them, or all of them to specify which username will be used for the RDP connection.
- Click the plus + button.
- To add more remote applications to the reservation, repeat steps 3 to 7.
- Select Time Start and Time End and click Save.
A connection reservation can include Single Devices, Device Groups, and Remote Applications in the same approval.
Group managers can make reservations on behalf of the members of their groups if the administrators enable it. In this case, a field calledĀ For UserĀ appears in theĀ Connection ReservationĀ screen when the group managers log in. The user who will be connected to the target device should be selected with this combo box.
After completing these steps, the reservation record will appear in the My Approvals section, and the manager responsible for approvals will receive the approval request email. Both the search results and the email include an Approval ID number. This number can be used when searching for reservations in the My Approval screens. If the manager approves, the user gets an email, and he/she can connect to the device(s) with the connection username during the specified reservation times.