Troubleshooting and Maintenanc...
...
Solutions for Common Issues
Issues Encountered in RDP Sess...
WebSocket Error
1min
WebSocket connection failed! Your browser(or firewall/HTTP proxy if exists in front of the server) may not support WebSocket.
Steps to Fix:
If you receive the WebSocket Connection error above while connecting to a device via RDP, it means the WebSocket rule is missing on your firewall configuration. You need to check your firewall configuration.