When the Mobile Application is Unreachable

If you cannot reach the mobile application of Kron PAM, restart the Mobile-GUI service from Kron PAM CLI with the following command.

[root@kronpam~]# systemctl restart pam-mobile

If the issue is still valid after restarting the mobile-tomcat service, Opening a Support Case with the log file. The log file path is as follows: /u01/mobile-tomcat/logs/catalina.out