When SSH/Telnet Proxy is Unusable

if you cannot make an ssh/telnet connection to target devices, check the target device’s accessibility from kron pam using the telnet x x x x 22 command in kron pam cli if there is no access problem, check the nssoapp service status if the service is down, restart the service see docid\ jeyntrlexbslyoxehls1k in this document for required commands if the issue is still valid after restarting the nssoapp service, docid\ jw2ahs4shm6znzc 3ehuo with the log file the log file path is as follows /u01/nssoapp/log/consoleout log