Reference Guide
Multi-Factor Authentication
Using MFA to Log in to the Single Connect Web GUI
2 min
mfa can be used to add another security level to the single connect log in after users enter their single connect log in credentials, the system will ask for a one time password (otp)that will be generated by the mobile app or sms prerequisites all users and the admin user must do the following generate a qr code install the single connect mobile app scan the qr code with the mobile app mfa must be enabled for a user group if there is no user group enabled for mfa will not work if mfa is enabled for one or more user groups, mfa will be enabled only for these users for single connect logins see docid\ n5h8lvfjlvnlnbg1lxfs6 , docid\ myq5n bfc pn84wbrvmal mfa also must be configured for the admin, by creating and sending a qr code so that the admin can sync their single connect and their single connect mobile app if mfa has not been configured for the admin, the admin will not be able to log in if the admin gets locked out, please contact the single connect support team to activate multi factor authentication (mfa) for the single connect gui log in navigate to administration > system config man set the required parameters sc portal otp enabled=true (one time password enabled for gui login) otp rest url=http //127 0 0 1 (if ssl is enabled in network, the url should be https //127 0 0 1) log out and log in again after logging in, single connect asks for an offline token open the single connect mobile app, select offline token and enter the token value to log in