Reference Guide
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Session Manager
RDP Proxy

RDP Connections Reason Field

1min

A Reason field can be enabled to be completed by users when they are connecting to devices. The text entered as the reason for the connection appears in the Session Logs, as well as the managerial approval request emails and notifications. To enable this feature, the reasonRequiredForConnection property must be set as true on the device group that includes the target devices.

  1. Log in to the Single Connect Web GUI.
  2. Navigate to Device Management > Device Groups.
  3. Right-click the desired Device Group, and select Show Properties.
  4. Set the reasonRequiredForConnection property as true.
Reason field for RDP connections
Reason field for RDP connections