Connection Approval via Service Core Ticket Integration

Kron PAM is integrated with the Service Core Ticket application. Using the Connection Approval workflow, connections to SSH and RDP proxies can be allowed or denied by entering a Ticket ID.[HK1]

The first requirement for Service Core Ticket Integration is the integration parameters to set in the System Configuration Management screen. If “approval.itsm.enabled” parameter is set to “true” the following button becomes visible on the Policy Approval screen.

For more details and instructions on how to set up ServiceCore integration and configure the relevant settings, please refer to the link below or the “How to Configure ServiceCore Integration” document.

https://krontech365.sharepoint.com/sites/SingleConnect/Shared%20Documents/2_Guides%20&%20Technical%20Docs/How-To%20Guides/How%20to%20Integrate%20Kron%20Pam%20with%20ServiceCore/Kron%20PAM_How%20to%20Configure%20ServiceCore%20Entegration_EN.docx