Kron PAM is integrated with the Service Core Ticket application. Using the Connection Approval workflow, connections to SSH and RDP proxies can be allowed or denied by entering a Ticket ID.[HK1] 

The first requirement for Service Core Ticket Integration is the integration parameters to set in the System Configuration Management screen. If “approval.itsm.enabled” parameter is set to “true” the following button becomes visible on the Policy Approval screen.  

For more details and instructions on how to set up ServiceCore integration and configure the relevant settings, please refer to the link below or the 

“How to Configure ServiceCore Integration”

https://krontech365.sharepoint.com/sites/SingleConnect/Shared%20Documents/2_Guides%20&%20Technical%20Docs/How-To%20Guides/How%20to%20Integrate%20Kron%20Pam%20with%20ServiceCore/Kron%20PAM_How%20to%20Configure%20ServiceCore%20Entegration_EN.docx

Connection Approval via Service Core Ticket Integration

Connection Approval Workflow

Command Approval Workflow

3.8.1 Kron PAM Web GUI

License Manager

Email Server Configuration

Language Settings

Menu Lists Management

System Configuration Parameters

Enabling Push Notifications for Kron PAM Mobile Client Application

Enabling HTTPS on the Kron PAM Web GUI

Backup Management

Log Management

SAML Authentication

Hardware Security Module (HSM) Integration

Windows Authentication on the Kron PAM GUI

PKI Authentication

SMS Configuration

Logo and Background Customization

Multitenancy

Kron PAM Administration

Manual User Creation

Kron PAM Users Search

User Actions Menu

Editing Kron PAM Users

Editing User Properties

Temporary User

Local User Bulk Import

New User Request

Force New User to Change Password 

User Password Strength Settings 

User Password Hash Algorithm Settings

Notifying Inactive Users Before Lock

LDAP/Active Directory Integration

Microsoft Entra ID Integration

User Group Creation

Assigned Credentials

SSH Keys Manager

User Management

Element Type

Device Groups

Device Inventory

Device Management

Policy Key Creation

Policy Groups Creation

Device Realm Creation

Policy Tracking

Policy Management

Managerial Approval for Connections 

Managerial Approval Connection Reservation

Managerial Policy Reservation

Managerial Approval for Commands

Managerial Approval in Shared Account Password Manager (Vault)

Approval Workflow

Approval Workflow SMS Settings

Approval Management

SSH Proxy

RDP Proxy

HTTP Proxy

Advanced Authorization Methods

User and Entity Behavior Analytics

OT/ICS Session Manager

Session Manager

Password Vault

Application Token

Audit

Vault Agent

Secrets

Sending the MFA QR Code to Users

Creating a Connection Between Kron PAM and the Kron PAM Mobile Client Application

Enabling Multi-Factor Authentication (MFA)

Using MFA to Log in to the Kron PAM Web GUI

Using MFA to Log in to the Kron PAM Desktop Client

Using MFA for SSH Connections

Using MFA for RDP Connections

Using MFA for SSH Proxy

Using MFA for HTTP Proxy

Using MFA for SFTP Proxy

Using MFA for TACACS+ Manager

Using MFA for Radius

Using MFA for Kron PAM Mobile Client Application

Using MFA for Remote Privileged Access Management

Offline Mode Settings

Using SMS for MFA

Using E-mail for MFA

User Token Management

Using Hardware Tokens for MFA

Using Authentication Key (FIDO Key) for MFA

Using Keystroke for User Behavior Analytics

MFA Configurations for VPN Services

External MFA Providers

Multi-Factor Authentication

Basic Configurations for Unified Access Management

MSCHAPv2 RADIUS Configuration

TACACS+ Management Configuration Page 

Unified Access Manager

SQL Proxy

Sensitive Data Discovery

SFTP Proxy

Data Access Manager

Importing Devices from Amazon Web Services

Importing Devices from Microsoft Azure

Importing Devices from the Google Cloud Platform

Cloud PAM

CSP Account Definition

Enabling CIEM Service

Azure

Cloud Infrastructure Entitlement Management (CIEM)

Creating Script Group

Creating Script

Adding a Script Realm

Running a Script

Privileged Task Automation Logs

Privileged Task Automation

Kron PAM Logs

Active Sessions and Dual Control

System Log Viewer

SIEM Configuration

Reports

Threat Analytics and Response Dashboard

Tamper-Evident Logging

Kron PAM Reporting and Logging Functions

Monitoring

Alarms

Alarm Configuration

Monitoring & Alarms

Watchdog Configuration 

Watchdog Mechanism

High Availability

Failover Scenario

Visualizing Reports and User Rights

Creating Charts for Reporting

Creating Dashboards

Scheduling Reports

Dynamic Reports

Reporting

Logical Architecture

Tenant Management Requirements 

Tenant Management Interface

Administration by Tenant Admins

System Config Manager Parameters for Multitenancy

DevOps Integration

Kron PAM Remote Access Portal

RPAM Connector

User Types for Remote Privileged Access Management

License Management

LDAP Integration

Remote Access Configuration in Kron PAM

Kron PAM Remote Privileged Access Management (RPAM)

APPENDIX 1: System Config Manager Parameters

APPENDIX 2: Job Descriptions for Job Scheduler

Reference Guide