---
title: Notifying Inactive Users Before Lock
slug: singleconnect-reference-guide-3-3-0/notifying-inactive-users-before-lock
description: Learn how to set up a notification to prevent users from being locked due to inactivity. Follow these easy steps in your system configuration and job scheduler to ensure users receive timely notification emails before their accounts are locked.
docTags: 
createdAt: 2022-07-25T08:39:00.000Z
---

Users can be locked because of inactivity. When this happens, a notification  can be sent by setting up the
following configurations:

1. Navigate to **Administration** > **System Config. Man**.
2. Add the **notify.user.before.user.lock.day **parameter with a value, in days (notification emails are sent before the defined day value).
3. Navigate to **Administration >** **Jobs Scheduler**.
4. Open the **Trigger List** tab.
5. Select **User Notification Before Lock** as the Job.
6. Fill in the **Trigger Name** and **Cron Expression** fields.
7. To enable the job, select **Enabled** on the **Active** field and click **Save**.