Reference Guide
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Multitenancy
Tenant Management Interface

Disabling a Tenant

1min

Tenants cannot be deleted from the system completely in order to secure records and logs, however, the system administrator can disable existing tenants:

  1. Navigate to Administration > Tenant Manager.
  2. Click the logo of the tenant to be disabled.
  3. Click the Disable button in the upper right corner.
  4. Click Yes to confirm the action.

Once disabled, the tenant is moved to the Disabled Tenants section. The licenses previously assigned to the tenant are released and can be assigned to other tenants.

“Disable Tenant” dialog box
“Disable Tenant” dialog box