---
title: New User Request Department Configuration
slug: singleconnect-reference-guide-3-2-0/new-user-request-department-configuration
description: Learn how to efficiently manage user requests for an email domain with our comprehensive guide. Follow the step-by-step instructions to set up user approvals in the User Management tool, including navigating to the User Accounts and User Approval sections
docTags: 
createdAt: 2022-08-03T09:52:29.000Z
---

After defining the email domain, set up which users can approve a New User Request:

1. Navigate to **User Management** > **User Accounts**.
2. Open the **User Group Definition** tab.
3. Select the appropriate user group members and set the users as admins of the group.

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### New User Request Approval

New user requests are displayed for approval in the User Approval window. Admins can approve or reject the request.

1.
   Navigate to **User Management** > **User Approval**.
2. Click the **Search **button to list all the user requests
3. From the selected user’s **Options **menu,** Approve**, **Pre-Approve**, and** Reject** actions are available. (Pre-Approve is intended to escalate user approval to the next level. The user assigned as the Approval Manager can direct the request to another admin by selecting this option.).

::Image[]{src="https://api.archbee.com/api/optimize/g9cApVza9NIhSh0pjZYtA/TD5svJ78Z9VDC3-oOUKG9_image.png" size="74" width="829" height="417" caption="User Approval" position="center" showCaption="true"}

:::hint{type="info"}
The domain admins must have the **users.approve.finalApproval** portal function configured in order to have final approval authority for a new user request. 
:::