---
title: New User Request Department Configuration
slug: singleconnect-reference-guide-3-1-0/new-user-request-department-configuration
description: Learn how to set up user approval for new user requests in your email domain with this comprehensive guide. Designate admins for your user group and empower them to approve or reject new user requests. Navigate to the User Management section, access the U
docTags: 
createdAt: 2022-08-03T09:52:29.000Z
---

After defining the email domain, set up which users can approve a New User Request:

1. Navigate to **User Management** > **User Accounts**.
2. Open the **User Group Definition** tab.
3. Select the appropriate user group members and set the users as admins of the group.

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### New User Request Approval

New user requests are displayed for approval in the User Approval window. Admins can approve or reject the request.

1.
   Navigate to **User Management** > **User Approval**.
2. Click the **Search **button to list all the user requests
3. From the selected user’s **Options **menu,** Approve**, **Pre-Approve**, and** Reject** actions are available. (Pre-Approve is intended to escalate user approval to the next level. The user assigned as the Approval Manager can direct the request to another admin by selecting this option.).

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:::hint{type="info"}
The domain admins must have the **users.approve.finalApproval** portal function configured in order to have final approval authority for a new user request. 
:::