---
title: Approval Workflow SMS Settings
slug: reference-guide-3-0-0/approval-workflow-sms-settings
description: Learn how to easily send approval SMS using HTTP or SMPP methods with this comprehensive document. Get step-by-step instructions on parameter configuration, SMS message composition templates, and discover the keywords you can utilize. Plus, find an illust
docTags: 
createdAt: 2022-07-27T11:49:50.000Z
---

There are two methods for sending approval SMS:

-
  Over HTTP (via SMS Proxy)
-
  Over SMPP (via SMSC)


To choose one of them:

1. Navigate to **Administration** > **System Config Man**.
2. Set the value of the **sms.channel** parameter and click **Save**.

**sms.channel**: This parameter defines the channel to be used. Available values are: “http” and “smpp”. Default value is “http”.

:::hint{type="info"}
The mandatory System Config. Man. parameters starting with “smpp.” should be defined in order to be able to send / receive approvals via SMS over SMPP. Please refer to “APPENDIX 1: System Config Manager Parameters” for these parameters.
:::

### Configuration for SMS over HTTP

In order to use the Single Connect connection and command approval workflows via SMS using an HTTP-based SMS Proxy:

1. Navigate to **Administration **> **System Config Man**.
2. Set the value of the **approval.sms.http.url**, **approval.sms.http.headers**, **approval.sms.http.encoding**,** connection.approval.sms.http.body**, and **command.approval.sms.http.body** parameters and click** Save**.

**approval.sms.http.url**: SMS sender  http URL
Ex: [http://api.smsexample.com/v1/send-sms](http://api.smsexample.com/v1/send-sms)


**approval.sms.http.headers**: HTTP SMS Header
Ex: Content-Type\:text/xml
**approval.sms.http.encoding**: Encoding format. Possible values: UTF-8, UTF-16BE
Ex: UTF-8


**connection.approval.sms.http.body**: The parameter must be set in the format below. Bold values must be replaced with real values.

:::Iframe{code="<request><authentication><username>5555552234</username><password>123456</password></authentication><order><sender>SENDERNAME</sender><sendDateTime></sendDateTime><message><text><![CDATA[Your approval is requested by %user%. You can manage the approval request by using the link: %approveRejectLink%]]></text><receipents><number>%phoneNumber%</number></receipents></message></order></request>" iframeHeight="0"}

:::


**command.approval.sms.http.body:** The parameter must be set in the format
below. Bold values must be replaced with real values.

:::Iframe{code="<request><authentication><username>5555552234</username><password>123456</password></authentication><order><sender>SENDERNAME</sender><sendDateTime></sendDateTime><message><text><![CDATA[Your approval is requested by %user%. You can manage the approval request by using the link: %approveRejectLink%]]></text><receipents><number>%phoneNumber%</number></receipents></message></order></request>" iframeHeight="0"}

:::

### Configuration for SMS over SMPP

In order to use the Single Connect connection and command approval workflows via SMS using SMPP connection:

1. Navigate to **Administration** > **System Config Man**.
2. Set the value of the “command.approval.sms.smpp.body” and “connection.approval.sms.smpp.body” parameters and click **Save**.

**connection.approval.sms.smpp.body**: SMS template for connection approvals.
It should be defined in the template below. Parameters with %...% should be kept.                                                                                                                                <font color="#eb144c">Your approval is requested by %requester\_username%. You can manage the approval request by using Policy Control / Approval Management. Approval ID is %approval\_id%</font>

:::hint{type="info"}
The available keywords to be used in these templates are:&#x20;
%approval\_id%, %approval\_keyword%, %rejection\_keyword%, %requester\_username%, %requested\_host%, %selected\_username%
:::

**command.approval.sms.smpp.body**: SMS template for command approvals. It should be defined in the template below. Parameters with %...% should be kept.&#x20;

Your approval is requested by %requester\_username%. You can manage the approval request by using Policy Control / Approval Management. Approval ID is %approval\_id%


:::hint{type="info"}
The available keywords to be used in these templates are:&#x20;
&#x20;%approval\_id%, %approval\_keyword%, %rejection\_keyword%, %requester\_username%, %requested\_host%, %command%
:::


The user can send an SMS response in the following format: keyword\_response  approval\_id                                                                                                          Example: APPROVE Gwt674h