---
title: Windows Local Account Related Issues
slug: kronpam-support-and-maintenance-guides/windows-local-account-related-issues
docTags: 
createdAt: 2025-10-29T20:24:15.885Z
---

The table below outlines most common errors when adding Windows local accounts, along with their recommended solutions.

| **Issue**                                     | **Error Code in Logs **                                          | **Description and Possible Solution**                                                                                                                                                                                                                                                            |
| --------------------------------------------- | --------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Unable to add account                         | NT\_STATUS\_ACCESS\_DENIED, but LANMAN password changes are disabled. | Users need to be added to "Local Security Policy --> Local Policies --> Security Options --> Network Access: Restrict clients allowed to make remote calls to SAM" settings on target Windows Server                                                                                             |
| Unable to add account                         | Failed to open connection - NT\_STATUS\_CONNECTION\_RESET             | Check network connection between Kron PAM and target Windows Server                                                                                                                                                                                                                              |
| Unable to add account/unable to reset account | Permission error                                                      | Local User Policies are managed within the **Local Security Policy** context. These policies are often examined when troubleshooting password restriction errors. A common issue involves **password validity periods**, which can prevent users from setting or updating passwords as expected. |