---
title: When Web GUI is Unreachable
slug: kronpam-support-and-maintenance-guides/when-web-gui-is-unreachable
docTags: 
createdAt: 2024-07-24T12:35:35.721Z
---

If you cannot reach the web interface of Kron PAM, restart the Web GUI service from Kron PAM CLI with the following command.&#x20;

**`[root@kronpam~]# `**`systemctl restart pam-gui`

If the issue is still valid after restarting the netright-tomcat service, open a support case with the log file. The log file path is as follows: /u01/netright-tomcat/logs/catalina.out&#x20;