---
title: Linux Account Related Issues
slug: kronpam-support-and-maintenance-guides/linux-account-related-issues
docTags: 
createdAt: 2025-10-30T06:12:37.309Z
---

The table below outlines most common errors when adding database accounts, along with their recommended solutions.

| **Issue**             | **Error Code in Logs**     | **Description and Possible Solution**                                                                 |
| --------------------- | -------------------------- | ----------------------------------------------------------------------------------------------------- |
| Unable to add account | Error: Invalid credentials | Check user credentials<br /><br />Check network connection between target device and Kron PAM.        |
| Unable to add account | Key Exchange Error         | SSH Algorithms are mismatched between target device and Kron PAM. Check SSH algorithms on both sides. |