---
title: Troubleshooting and Maintenance Guide
slug: kronpam-support-and-maintenance-guides
description: Learn how to troubleshoot and maintain your Kron PAM system with this comprehensive document. Discover the procedures to identify errors, prevent issues, and efficiently contact support. Don't forget to consult the "Configure Monitoring & Alarm" guide to 
docTags: 
createdAt: 2022-08-19T09:38:13.000Z
---

Shooting and maintenance procedures in Kron PAM to help admin users identify the root cause of errors, prevent predictable issues, and open a support case if required. 

This document walks admins through:

- Monitoring system health, checking and restarting services, instances
- Checking operating system and hardware components
- Reviewing logs to identify issues
- Increasing log level to view detailed log information
- Deleting old logs to save disk space
- Checking inbound and outbound ports
- Checking, starting, and stopping the replication module
- Performing step-by-step solutions for frequently encountered issues
- Opening a support case for unresolved issues