RDP Connections Reason Field
A Reason field can be enabled to be completed by users when they are connecting to devices. The text entered as the reason for the connection appears in the Session Logs and the managerial approval request emails and notifications. To enable this feature, the Require user to enter a reason for connection property must be set as true on the device group that includes the target devices.
- Log in to the Kron PAM Web GUI.
- Navigate to Devices > Inventory.
- Choose the desired Device Group, and select Edit Connection Approval Methods.
- Set the Require user to enter a reason for connection property as true.
According to regulations, it is mandatory to provide a justification for why a connection is being established during each connection setup. This requirement ensures traceability, accountability, and compliance with security and auditing standards, minimizing unauthorized or unclear access to sensitive systems.

If you want to set a minimum character limit for the reason required for the connection, follow these steps to define the limit.
- Log in to the Kron PAM Web GUI
- Navigate to System Configuration Manager > Add > Add New System Parameter.
- Add the parameter "rdp.min.reason.character.limit". This value can be set to 5 or greater.
- Navigate to Devices > Inventory
- Choose the desired Device Group, select Edit Connection Approval Methods
- Set the Require user to enter a reason for connection property as true.
