---
title: VMWare Instance Backup and Restore Procedure
slug: kronpam-installation-guide/vmware-instance-backup-and-restore-procedure
description: This document provides step-by-step instructions for backing up and restoring a VMware instance. Learn how to stop database replication, shutdown services, and export the VMware instance using the VMware vSphere Client. Discover the process of stopping re
docTags: 
createdAt: 2022-08-19T08:04:14.000Z
---

# Backup VMware Instance

:::hint{type="info"}
This procedure requires shutting down the VMware instance. Complete all active operations on the device to be switched off.
:::

## Stopping Database Replication

:::hint{type="info"}
Execute the following commands on the node if the database replication has been activated.
:::



1. Check the SymmetricDS replication status:
   **\[root\@kronpam\~]#** /u01/sym/symmetric-server-3.10.5/bin/sym\_service status

2. Stop the SymmetricDS replication:
   **\[root\@kronpam\~]#** /u01/sym/symmetric-server-3.10.5/bin/sym\_service stop

## Exporting VMware Instance

1. Stop services:

**\[root\@kronpam\~]# **systemctl stop kron\_tacacs

**\[root\@kronpam\~]# **systemctl stop radiusd

**\[root\@kronpam\~]# **systemctl stop guacd

**\[root\@kronpam\~]# **systemctl stop netright-tomcat

**\[root\@kronpam\~]# **systemctl stop mobile-tomcat

**\[root\@kronpam\~]# **systemctl stop nssoapp

**\[root\@kronpam\~]# **systemctl stop sftp\_prox

**\[root\@kronpam\~]# **systemctl stop sqlprox

**\[root\@kronpam\~]# **systemctl stop http\_prox

**\[root\@kronpam\~]# **systemctl stop ppas-9.5

- Stop the VMWare Instance.

**\[root\@kronpam\~]# **shutdown now

- Export the VMware Instance.
  - Open VMware vSphere Client and navigate to **File** > **Export** > **Export OVF Template**.

::Image[]{src="https://api.archbee.com/api/optimize/g9cApVza9NIhSh0pjZYtA/H6qMNcTuJkSS36YRtzwg3_image.png" size="48" width="511" height="299" position="center" showCaption="false"}

# Restore VMware Instance

:::hint{type="info"}
**Prerequisite:**

Since the license file is generated specifically for each instance, the new license file should be applied after the restoration procedure. Please contact with Krontech Support team to provide the new license file.
:::

## Stopping Database Replication

Before restoring VMware Instance, stop database replication.

:::hint{type="info"}
Execute the following commands only on the node where the restore operation is performed.
:::

1. Check the SymmetricDS replication status.
   **\[root\@kronpam\~]# **/u01/sym/symmetric-server-3.10.5/bin/sym\_service status
2. Stop SymmetricDS replication.
   **\[root\@kronpam\~]#** /u01/sym/symmetric-server-3.10.5/bin/sym\_service stop

## Importing VMware Instance

1. Open the VMware vSphere Client and navigate to **File** > **Deploy OVF Template**.

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- Select the backed-up OVA file.

::Image[]{src="https://api.archbee.com/api/optimize/g9cApVza9NIhSh0pjZYtA/iRm8Eq51cyzg65iJN3sub_image.png" size="66" width="499" height="138" position="center" showCaption="false"}

- Complete the steps and click the **Finish** button. Then, start the VMware instance. All applications start automatically.

## Applying New License File

When you access the web interface after turning on the VMware instance, a License File notification appears.

1. Click the **Add New License File** button and upload the license file.

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- Log in to Kron PAM CLI and restart the netright-tomcat service. 
  **\[root\@kronpam\~]# **systemctl restart netright-tomcat