---
title: RDP - Returning to the Device List After a Realm Error
slug: kronpam-end-user-guide-3-9-0/rdp-returning-to-the-device-list-after-a-realm-error
docTags: 
createdAt: 2026-10-26T06:39:13.745Z
---

If Kron PAM Desktop Client Application cannot find a realm definition for your user during an RDP session, it shows the following message:

*"Connection to the device is not allowed. Please review device realm configurations."*

Click **OK** to return to the device list.

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