Agent Reference Guide
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Elevate Policy Group
OTP Elevation
2 min
For managerial approval, if an application has an OTP elevation policy, when the end user clicks it below the time limit is asked. No reason is required for the OTP elevation, just a time limit is required.
When a time limit is chosen, the end user needs to enter OTP from the Kron PAM Mobile Client or Kron PAM GUI. The end-user has 3 rights to enter OTP.
When OTP is approved a notification pops up to the end user which says OTP is approved and another notification says time limit for usage of application.
* Maximum allowed time limit is 24 hours or 1440 minutes if custom is chosen.
* Managerial Approval elevation and OTP Elevation Approval are online features. If the client is offline, those features are not going to work.
* For Managerial Approval elevation, the Reason entered by the end user is seen on the Approval List of the manager.