---
title: SFTP Session Timeout
slug: end-user-guide-3-1-0/sftp-session-timeout
description: Learn how to troubleshoot network delays when connecting to a target server via SFTP protocol. Discover the default 15-second connection duration and how to request a timeout value increase from your administrator for a seamless session start.
docTags: 
createdAt: 2022-08-10T15:04:53.000Z
---

Due to network-related issues, connecting to the target server with SFTP protocol may take some time. By default, this duration is 15 seconds. If the connection attempt fails within this time, the session connection request is dropped. 

If you cannot start a session on the target device due to network-related latencies, contact your administrator to increase the timeout value.